Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Gift wrapping and packaging

I'm happy to provide giftwrapping for an item, please specify in the comments when you place your order if you need an item wrapped and if so for what type of occasion

Custom and personalized orders

I'd love to work with you on a custom order, if you have an idea of what you're looking for or want to reach out to discuss the type of project you're working on please feel free to reach out to me

Picking up an order in person

If you're interested in picking up an order in person I'm located in Mississauga and can meet you near Square One shopping center for pick up

Delivery

If you're in the GTA and interested in having an order delivered please leave your contact information in the comments section when you check out so we can discuss delivery options

Combining shipping

I'm happy to combine shipping for multiple orders, if you're looking to place an order for multiple items please reach out to me and I will create a custom listing for you based on combined shipping